A STUDY IN TELECOMMUNICATION SECTOR IN LAHORE: INVESTIGATING THE IMPACT OF ORGANIZATION CLIMATE ON ORGANIZATIONAL EFFECTIVENESS WITH THE MEDIATING ROLE OF EMPLOYEE PERFORMANCE AND MODERATING ROLE OF JOB SATISFACTION

Abstract

This study investigates the impact of organizational climate on organizational effectiveness, emphasizing the mediating role of employee performance and the moderating role of job satisfaction. Using a quantitative, survey-based design, data was collected from 320 managerial employees in Lahore’s telecommunication sector. Statistical analysis revealed that organizational climate significantly affects organizational effectiveness, with employee performance acting as a key mediator. Moreover, job satisfaction enhances this relationship, indicating its critical moderating role. The study highlights strong correlations among organizational climate, job satisfaction, and employee performance, demonstrating that supportive environments improve employee outcomes and overall organizational success. These findings provide valuable insights for managers aiming to foster a positive climate, improve employee engagement, and drive organizational effectiveness.